Public offer
Summary
- Parties. The service is provided by Valeev Artem Romanovich, a self-employed individual (professional income tax payer, Russia), INN 772096286443.
- Scope. The offer covers access to the Pro cloud services — device sync and encrypted vault backup. The Patchbay client itself (hosts, terminal, SFTP, port forwarding, snippets, themes, import and export) is free, unlimited in time and does not require an account.
- Prices and payment. Current prices are published at patchbay.ru/en/#pricing and in the app (Settings → Subscription). Periods: month, year and a one-off lifetime option. Payment goes through YooKassa (Russian bank cards, SBP) and CryptoBot (USDT). Card details are handled by the payment provider and never reach us. The subscription starts once the provider confirms the payment. As a self-employed individual under Russia's professional income tax regime, the provider charges no VAT; receipts are issued via the Russian «Мой налог» tax app and emailed to the address used at sign-up.
- Auto-renewal. Enabled only for YooKassa payments with a saved payment method and only with your explicit consent. You are charged 24 hours before the period ends, at the price fixed when you subscribed, and notified by email 3 days in advance. Cancelling takes one click in the app (Settings → Subscription → “Cancel auto-renewal”); access remains until the end of the paid period. A failed charge is retried up to 3 times within 72 hours, after which auto-renewal is switched off.
- Refunds. You may request a refund for the unused period by writing to support@patchbay.ru within 14 days of the payment; the lifetime option is refundable within 14 days as well. After a refund, Pro access ends and the app keeps working in free mode with your local data intact.
- Liability. The service is provided as is. Vault contents are encrypted on your device with a key derived from your master password: we cannot read, restore or hand over that content, and it cannot be recovered if the master password is lost. Our total liability is limited to the amount paid for the last billing period.
- Personal data. Processing is described in the Privacy policy, which is an integral part of the offer.
- Changes. A new revision takes effect once published on this page. Users with an active subscription are notified by email about price changes; the renewal price of an active subscription does not change without your consent.
Contact
Support: support@patchbay.ru · Security: security@patchbay.ru · Full details on the Contacts page.